Veronica's KeyNote

Cultural EQ: A Superpower for Individuals and Organisations


Creating a culture of belonging unlocks true human potential. Inclusive cultures make people and organisations thrive. Diverse and inclusive teams are more innovative and perform up to 30% better. Retention and engagement are higher when employees feel they belong. With inclusion, everybody wins.


Having lived in 9 countries across 4 continents and having led large multicultural teams in Asia-Pacific, Veronica blends her professional experience with her personal storytelling to inspire curiosity and compassion and help cross-cultural teams to work inclusively and grow from their differences. She breaks down the concept of cultural agility, illustrates it with eye-opening anecdotes, and provides a competencies-based toolkit to develop cultural intelligence and soft skills effectively. 

About Veronica

Veronica is a Diversity, Equity, and Inclusion Consultant and advocate specialising in Cultural Agility. She has 2 decades of professional experience, both in the corporate (Apple and Estée Lauder) and public sectors.


As the published author of 2 books on Amazon, 3 articles in The South China Morning Post, and over 400 articles on, Veronica is an avid DEI advocate on social media and was nominated for the Diversity Lead of the Year Award 2023 by Women in IT Asia.


She speaks 6 languages and uses the language of inclusion to bridge cultures and help individuals and teams excel in diverse environments. As an amateur triathlete, Veronica transfers her energy from the field to the stage.

Core Expertise

    Cultural Agility

    Inclusive Language

    Growth Mindset


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